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Home
Personal
Motor Insurance
Travel Insurance
Medical Insurance
Home Insurance
Jet Ski Insurance
Yacht Insurance
Business
Property Insurance
Engineering Insurance
Group Medical Insurance
Credit Life Insurance
Marine Insurance
Claims
About
About us
Investor Relations
Mission & Vision
Financial Reports
Board Members
Management Team
Strategic Partnership
Financial Market Listing
Annual Reports
Digital Services
Contact
Head Office
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Customer Satisfaction Feedback After Complaint Resolution
Customer Satisfaction Feedback After Complaint Resolution
Please share your feedback regarding how we handled your complaint.
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1. Overall Satisfaction
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Satisfied
Neutral
Dissatisfied
Very dissatisfied
2. Response Time
Much Faster Than Expected
Faster Than Expected
About What I Expected
Slower Than Expected
Much Slower Than Expected
3. Resolution Quality
Extremely well
Very well
Somewhat well
Not so well
Not at all well
4. Communication
Extremely clear
Very clear
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Not clear at all
5. Professionalism
Extremely professional
Very professional
Somewhat professional
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Not professional at all
6. Problem Recurrence
Completely confident
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7. How likely are you to recommend our services to others?
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